--- title: "Compliments, Complaints & Feedback" url: "https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/compliments-complaints-feedback" school: "St Wilfrid's Catholic Primary School" --- **Tel:** 01388 603451 **Email:** office@stwilfrids.bhcet.org.uk # Compliments, Complaints & Feedback We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience. We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the **[Contact Us](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/contact)** section of our website. Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher. These positive comments will be published on this area of our school website. We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school **Complaints Policy** should be followed. Further information can be found in the **Complaints Policy** in the **[School Policies](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/about-us/school-policies/)** section of your website or by visiting the **[Durham SEND Information, Advice and Support Service](http://www.durhamsendiass.info/durhams-local-offer/)** website. If you would like to discuss your SEND requirements in detail please **[contact the school](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/contact)** to arrange an appointment. ### PARENTS & PUPILS - [Our School](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/parents/our-school-uniform) - [Key Documents](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/about-us/premium-allocations) - [SEND](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send) - [SEND](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send) - [SEND Information Report](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/send-information-report) - [Teaching, Learning and the Curriculum](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/teaching-learning-and-the-curriculum) - [Finance](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/finance) - [SEND Provision](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/send-provision) - [SEND Transition](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/send-transition) - [Agencies and Partnerships](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/agencies-and-partnerships) - [Contact SENDCO](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/contact-sendco) - [Compliments, Complaints & Feedback](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/send/compliments-complaints-feedback) - [Our Curriculum](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/parents/our-curriculum) - [News and Events](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/) ![St Wilfrid's Catholic Primary School](https://files.schudio.com/st-wilfrid-s-r-c-v-a-primary-school-2/images/logo/Bishop_Hogarth_and_Hexham_Logo_new_(1).png) ### St Wilfrid's Catholic Primary School Murphy Crescent Bishop Auckland County Durham DL14 6QH 01388 603451 ### Social Media - [Facebook](https://www.facebook.com/stwilfridscatholicprimaryschoolba/) - [Instagram](https://www.instagram.com/stwilfrids_bishopauckland/) ### Translation ### Office 365 [Sign in to Office 365](https://outlook.office.com/) © Copyright 2025–2026 St Wilfrid's Catholic Primary School School & Trust Websites by [ ![Schudio logo](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/img/logo/light.png) ](https://www.schudio.com/)