--- title: "Contact Us" url: "https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/contact" school: "St Wilfrid's Catholic Primary School" --- **Tel:** 01388 603451 **Email:** office@stwilfrids.bhcet.org.uk # Contact Us [Embedded content](https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2308.4305640473954!2d-1.6910342231363382!3d54.649244676445726!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x487e82669c96767b%3A0x89f6afe4d4a1c258!2sSaint%20Wilfrid's%20Catholic%20Primary%20School!5e0!3m2!1sen!2sen!4v1686243021173!5m2!1sen!2sen) #### **Miss J Sands (Head Teacher)** #### Mrs D Stephens (Business Manager) #### Office Manager Mrs Stephens or Admin Assistant Mrs Dawes will answer your call. ### **Contacting us regarding a complaint** Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed: - Firstly, contact the appropriate school staff directly to allow for matters to be solved informally. - If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved. - If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel. If you have a complaint or concern relating to trees, kindly refer to the [guidance ](https://files.schudio.com/bishop-hogarth-catholic-education-trust/files/documents/Trees_on_School_Land_Advice.pdf)before making contact. ### St Wilfrid's Catholic Primary School Murphy Crescent Bishop Auckland County Durham DL14 6QH 01388 603451 ## Submit Enquiry Online ### WE ARE ST WILFRID'S - [About Us](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/about-us/head-teacher-s-full-message) - [Head Teacher’s Full Message](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/about-us/head-teacher-s-full-message) - [Mission Statement](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/about-us/mission-statement) - [Why join us...](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/why-join-us) - [Our Trust](https://bhcet.org.uk/) - [Our Outcomes](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/our-outcomes) - [Our Performance](https://www.find-school-performance-data.service.gov.uk/school/148915/st-wilfrid's-catholic-primary-school,-bishop-auckland) - [Job Vacancies](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/vacancies) - [Contact Us](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/contact) - [School Prospectus](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/school-prospectus) - [Catholic Life](https://liturgy.bhcet.org.uk/) - [Governance](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/about-us/our-governing-body) - [News & Events](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/parents/school-newsletters) ![St Wilfrid's Catholic Primary School](https://files.schudio.com/st-wilfrid-s-r-c-v-a-primary-school-2/images/logo/Bishop_Hogarth_and_Hexham_Logo_new_(1).png) ### St Wilfrid's Catholic Primary School Murphy Crescent Bishop Auckland County Durham DL14 6QH 01388 603451 ### Social Media - [Facebook](https://www.facebook.com/stwilfridscatholicprimaryschoolba/) - [Instagram](https://www.instagram.com/stwilfrids_bishopauckland/) ### Translation ### Office 365 [Sign in to Office 365](https://outlook.office.com/) © Copyright 2025–2026 St Wilfrid's Catholic Primary School School & Trust Websites by [ ![Schudio logo](https://st-wilfrid-s-r-c-v-a-primary-school-2.schudio.com/img/logo/light.png) ](https://www.schudio.com/)